The Lost Art of Voicemail

30 Sep The Lost Art of Voicemail

I actually can’t remember the last time I checked my personal voicemail, or left one for that matter. If I see a missed call – I’ll call the person back. It took my mother about a year to realize this fact but she finally came around and no longer leaves voicemail messages for any of my brothers or me.

Well, apparently I’m not the only one who lives this way. A recent study by Vonage and USA Today found that voicemail messages left on user accounts were down 8% in July from a year ago. And checking those left voicemails fell even further – down 14% among Vonage users the same period. While this might be blamed in part by the long, annoying prompt many carriers force you to sit through prior to being able to check your voicemail – in chronological order no less – the prompt can’t be entirely at fault since I have a prompt-less iPhone and still skip out on the voicemail checks.

With the advent of services such as voicemail transcription as well as text messages and conversations limited to strictly email being deemed an acceptable form flipkart app download of conversation in the business world, it seems as though voicemail is likely to disappear even farther. Email has shifted to the default for business with phone as a follow up – providing even less motivation to check your voicemail when chances are you have the same message waiting for you in another form of communication.

Whenever I leave a reporter a voicemail – I usually reference an email I sent on the same topic. And while I can’t say this with 100% certainty, I am fairly confident that those reporters have always replied via email message and not called me back. But does the voicemail lead them to notice my email to begin with, or would they have responded either way? I guess I don’t know – so for now, I’ll keep my voicemail avoidance limited to my personal life.

What do you think readers? Does the red light glowing on your phone still intrigue you enough to dial and hear the message?

Kathryn Kaplan
kkaplan@speakerboxpr.com
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